Kate Spade Eyeglasses BENDALL (2024)

Returns/Cancellation

Cancelling My Order

If you need to cancel your order for any reason, you will have 24 hours from when your purchase was made to request a cancellation. Cancelling is free if you notify us by email within 24 hours from purchasing your frames. Cancellation requests received after 24 hours of placing your order will have a $20 cancellation fee applied to the refund of the frame, while custom lenses are refundable only at 50% as our lab has already begun processing your lenses. If you’d like the refund issued back in the form of store credit, you’d be eligible for 100% minus shipping fees.

Once your order ships you will not be able to cancel your order, after which time the standard return policy will apply.

*SHIP SAME DAY Items may ship out prior to message being reviewed. If the item does ship, please contact us for return instructions.

Returns Without Prescriptions/Custom Lenses

You will have *30 days from the date of delivery to request a return. Once your return is approved, your item must be received in our facility within 10 days. Returns received outside of the 10 days will be denied and returned to you.

All materials and packaging (cleaning cloth, case, etc) must be returned to us in new condition to receive a full refund on your frame. Shipping is non-refundable. If the returned item is missing any materials and/or in a condition other than new your order will be subject to a 50% restocking fee or be denied. Returns can be denied at the discretion of the Returns Department. If your return is denied, it will be returned to the original address on file.

For return authorization and instructions, please go to the link below:

https://www.designerframesoutlet.com/order/history

After selecting the correct order number, you will be prompted to select the reason for return and the desired refund method. If you select to have your refund issued in the form of store credit you will receive 100% minus your original shipping fees. If you choose to have the refund issued back to the original method of payment you will receive a 100% refund on the frame minus your original shipping fees.


If you do not have an account, please register with the email used to place the order to gain access to the returns page.

Please allow 5-7 business days for your return to be processed once it has reached our facility. Once a refund has been issued, please allow 24-48 hours for the amount to apply back to your account.

Buyers are responsible for return shipping. For domestic returns a label will be provided and the cost will be deducted from your eligible refund.

Returns with Prescriptions/Custom Lenses

You will have *30 days from the date of delivery to request a return. Once your return is approved, your item must be received in our facility within 10 days. Returns received outside of the 10 days will be denied and returned to you.

All materials and packaging (cleaning cloth, case, demo lenses etc) must be returned to us in new condition to receive a full refund on your frame and 50% on your lenses. Shipping is non-refundable. If you return an order that had free lenses you will be charged a $10 restocking fee. If the returned item is missing any materials and/or in a condition other than new your order will be subject to a 50% restocking fee. Returns can be denied at the discretion of the Returns Department. If your return is denied, it will be returned to the original address on file.

For return authorization and instructions, please go to the link below:

https://www.designerframesoutlet.com/order/history

After selecting the correct order number, you will be prompted to select the reason for return and the desired refund method. If you select to have your refund issued in the form of store credit you will receive 100% minus your original shipping fees. If you choose to have the refund issued back to the original method of payment you will receive a 100% refund on the frame and a 50% refund on the lenses minus your original shipping fees.


If you do not have an account, please register with the email used to place the order.

If you feel the custom lenses purchased are not correct, we will require a hard copy of your valid prescription. As well as dotting the pupils before sending back to verify prescription.

Please allow 5-7 business days for your return to be processed once it has reached our facility.Once a refund has been issued, please allow 24-48 hours for the amount to apply back to your account.

Buyers are responsible for return shipping. For domestic returns a label will be provided and the cost will be deducted from your eligible refund.

Frame Warranty

1 Year Manufacturer Warranty

All of the frames that we carry come with a 1-year manufacturer warranty. This one-time warranty repair or exchange is available from the original manufacturer and affirms the authenticity of our inventory.The frame warranty covers manufacturing defects but not damage induced by the wearer or due to excessive conditions such as heat, moisture, breakage, etc. There is no scratch warranty on sunglass lenses. The original frame must be returned, prior to a warranty replacement and/or store credit is issued. If a frame can not be returned the warranty will be considered null/void.

Some examples of what is not covered under warranty: damage caused using inappropriate cleaning solution, breakage caused from excessive force.

To initiate a warranty claim, please contact our customer service department and one of our representatives will be happy to assist you. A detailed description of when and how the damage occurred, along with photos of the frame are required in order to submit your claim. Final determination of eligibilty can only be made once the item is returned and processed by our Warranty Department. We are unable to provide a replacement frame or lenses prior to receiving the original pair.

If your product is covered under warranty you will be required to cover the shipping charges to ship your item to our office for us to proceed with the warranty claim. We will either repair or replace the defective frames(s) at our discretion. If the frame is no longer available, you will be offered store credit on an item of lesser or equal value. Refunds are not offered on warranties. Please allow 2-3 weeks for processing to be complete.

2 Year Extended Warranty

The extended warranty is offered for $24.95 and must be purchased along with the frame. This one-time warranty covers the same exact defects as the original manufacturer warranty, however instead of 1 year, the warranty is in effect for 1 additional year for a total of 2 years of coverage.

Please refer to the steps mentioned in the 1-year warranty to initiate a warranty claim.

We will ship all replacement items to the address on file with signature, unless otherwise requested (and approved) at the time of the claim. All request must be submitted via email to customerserivce@designerframesoutlet.com. If the new shipping address is not approved store credit will be issued for you to repurchase with the new address.

Lenses Warranty

1 Year Lenses Warranty*

We offer a 1-year warranty against manufacturer defect on prescription/custom lenses that you purchase along with your frame. This warranty covers all lens types except for plastic lenses. Due to the fragile nature of plastic lenses, we are not able to offer a warranty for this material.

*Orders that purchase with the Free Single Vision Polycarbonate lenses do not qualify under the warranty replacement. Please contact customer service atcustomerservice@designerframesoutlet.comto discuss a discounted price to have the lenses redone.

Examples of what may be covered under manufacturer defect: peeling of the coating, discoloration of the lenses not caused by normal wear and tear or cleaning solutions.

Examples not covered under manufacturer defect: scratches, damaged caused from excessive force, etc.

To initiate a warranty claim, please contact our customer service department and one of our representatives will be happy to assist you. If your lenses are covered under warranty you will be required to cover the shipping charges to ship your item to our office for us to proceed with the warranty claim. Please allow 2-3 weeks for processing to be complete.

*If your order does not qualify under warranty repair/replacement, we are happy to offer you a discount on new lenses. Please contact our customer service department and one of our representatives will be happy to provide you with a quote.

Kate Spade Eyeglasses BENDALL (2024)

FAQs

Why do people wear two pairs of glasses? ›

Eye doctors always recommend that patients have more than one pair of prescription eyeglasses. Not only is this for fashion purposes, but it also helps protect your vision and eyes in case your primary pair of spectacles is damaged or breaks.

Should I buy a second pair of glasses? ›

Indeed, your eyes not only need perfect vision correction, they also call for a second pair of glasses that will address other visual needs that often go overlooked. Think protection from sun rays, preventing visual fatigue, sports practice, near vision comfort and more.

Can I use two eye glasses? ›

Wearing 2 different glasses for different vision problems will not harm your eyes. As long as the prescriptions are accurate, you're unlikely to experience any symptoms, such as headaches or eyestrain. However, some patients find the constant switching to be inconvenient.

Can you tell when glasses are fake? ›

The fonts and graphics will usually be off, and the packaging may not be as high quality as the real thing. The packaging may also look shoddy or like it was made from a home printer, which is another sign that the glasses are fake.

How can you tell if designer glasses are fake? ›

Look for the designer logo or name on the retail box. You'll usually also find manufacturer information, and a barcode (or serial code). Double check these with the details in the accompanying brochure and on the sunglasses frame.

Should both eyes see the same with glasses? ›

In most cases, you expect similar natural vision between the two eyes. If you wear eyeglasses, the lenses are usually similar in power. It is uncommon for children to have a sizeable difference – or anisometropia – between the two eyes.

Can I get 2 pairs of glasses instead of bifocals? ›

Glasses to support near and distant vision

For example, you may find that bifocal glasses cause you problems with your posture when staring at a screen all day or that you may not get used to them. In these situations, two pairs of glasses are better than one.

How many pairs of glasses does the average person have? ›

A study last year of 300 spectacle wearers looked at where glasses sat in a list of priorities against other items. The survey revealed 38% owned only 1 pair of glasses and only 8% had 3 to 5 pairs – this includes spares, prescription sunglasses, occupational lenses etc… 1 in 12 have multiple pairs, that's all.

How much should you spend on a pair of glasses? ›

Your prescription glasses' pricing depends on a variety of variables. Because of this, glasses prices for corrective eyewear can cost anywhere from $50 to $1,000 or more. On average, prescription glasses cost around $200, though insurance can determine the final price.

Do expensive glasses make a difference? ›

Cheaper lenses will give you the clarity of vision you require, but more expensive ones will give you a more distinctive pair of glasses, with personalized features. Customized features like lens color, anti-reflective coating, scratch-resistant, polarized, photochromic, etc. are the components of higher price.

Are more expensive glasses frames worth it? ›

If you're a regular glasses-wearer, spending a little extra on a higher quality pair of frames with good durability and strength will save you money at the end of the day, because those frames won't wear down or outright break nearly as quickly as a cheaper pair of frames.

What is the most common eye prescription? ›

Single vision lenses are the most common prescription lenses. This lens type features a single field of vision, i.e. one prescription power throughout the entire lens, for correcting nearsightedness (myopia), farsightedness (hyperopia) or astigmatism. Single vision lenses are also used for reading glasses.

Can you still wear old prescription glasses? ›

It's important to get the right prescription and make sure you keep your current one updated. Wearing old prescription glasses can damage your eyesight and make your vision more challenging to manage and correct over time. Some signs you might need to see an optometrist about a new prescription include: Blurred vision.

Can I use my old glasses for a new prescription? ›

Fortunately, you can typically continue to use your existing frames when you get new lenses, provided that the frames are in good condition and aren't too complicated in shape. If they're damaged or worn out, then you'll need to get a new pair of frames along with the new lenses.

How can you tell if glasses are high quality? ›

Tell-tale signs of a well made a pair of prescription eyeglasses
  1. IMPECCABLE FINISH QUALITY. Premium eyewear is similar to high-end jewelry, or watches. ...
  2. GENUINE RIVET HINGES. The hinge is the only moving part in a pair of eyeglasses. ...
  3. ATTENTION TO THE DETAILS. ...
  4. THE CLEAREST LENSES.

Does wearing someone's glasses show what they see? ›

When I put on someone else's glasses, am I actually seeing “what they see without glasses”? Someone else's glasses correct their vision to be perfect. So if you are wearing their prescribed glasses — and you have perfect vision — you actually see the “focusing opposite” of what they see.

Are Costco lenses glass or plastic? ›

(Washington; CEO: W. Craig Jelinek). In previous years, Costco has mainly offered polycarbonate ophthalmic lenses, which are the standard in the U.S. market.

How do you check if my glasses are real? ›

Overall quality

Authentic eyewear should feel sturdy and smooth at the same time. It shouldn't rattle or squeak and the joints should feel strong. Fake eyewear usually has loose screws or feels much flimsier and weak.

What are glasses with fake lenses called? ›

Fashion glasses, also called “fake glasses” or “non-prescription glasses”, are glasses with clear prescriptionless lenses. Fashion glasses are typically chosen for unique features and high-quality materials. Consider choosing fashion glasses that pair well with your natural warm and cool color preferences.

What are fake prescription glasses called? ›

Fake glasses are commonly called non-prescription glasses. They may also be referred to as clear-lens glasses, clear-lens sunglasses, or clear glasses.

Can opticians get your prescription wrong? ›

Sometimes, your glasses prescription could be wrong due to inaccurate response during your eye exam (especially if you're experiencing eye fatigue). It could be due to human error from an incorrectly written prescription. It could also be because your prescription has changed over time.

Why are my new glasses the same prescription but blurry? ›

Sometimes, new glasses with the same prescription still feel different or odd when you first wear them. This comes down to the lens type and the frame. The lenses might have a slightly different alignment than what you're used to, and the frame style might feel unfamiliar if your last frames were drastically different.

Why can I suddenly see better without my glasses? ›

Why is that? Answer: Some call this "second sight" which has a simple physiological explanation. As the lens of the eye hardens as we age (the predecessor of frank cataracts) it changes the way light is "bent" as it enters the eye much the way different prescriptions in a pair of glasses do.

Are bigger frames better for bifocals? ›

', the answer is yes. Here's why: Bigger lenses ensure you have ample coverage for each prescription. Most types of progressive lenses fit better in large frames, so you'll need bigger lenses to go with them.

Is it easier to get used to bifocals or progressive lenses? ›

Those who are used to bifocals typically experience more extended adjustment periods. Either way, most patients need a few days to a week to get used to the way progressives work, after which they don't think about it anymore.

What is the average cost of no-line bifocals? ›

The cost of no-line bifocals can range from as little as $100 to as much as $500 or more. There's also the concern if no-line bifocals exist. Yes, they do; it's fast becoming a potent option for correcting presbyopia symptoms.

Which country wears glasses the most? ›

This statistic displays the share of individuals who wear eye spectacles in selected European countries in 2020. In that year, approximately 70 percent of the populations of Belgium and North Macedonia wore spectacles. This was followed by Switzerland at 67.7 percent and Norway at 66 percent.

Does insurance cover a second pair of glasses? ›

Most insurers offer a 20% discount on a second pair of glasses within the policy year; EyeMed offers a 40% discount.

Is it true that the more you wear glasses the more you need them? ›

Wearing glasses doesn't make your eyesight worse. We repeat: Glasses don't make your eyes worse. Glasses, contacts, and all corrective lenses will only make your eyesight better—when you're wearing them as prescribed, of course. Eyeglasses weakening eyesight is a common myth that's never been scientifically proven.

Can you negotiate glasses price? ›

Ask for a price break.

“If you're looking to get one pair of prescription eyeglasses and one pair for the office, it never hurts to ask for a discount."

How long should you own a pair of glasses? ›

Replacing your glasses every two to three years is necessary to ensure the health of your eyes and maintain your vision. You rely on your glasses to help you work, read and drive safely.

Why is Lenscrafters so expensive? ›

Why are lenses so expensive at Lenscrafters? The characteristics of metal material The material of metal glasses frame chooses some kind of metal material or alloy to make mostly. Most of the copper alloys are treated as the base material and then have surface treatment processing.

What is the most expensive part of prescription glasses? ›

The frames are almost always going to be the most expensive part of buying glasses, so cutting down on how often you buy them will be the most cost-effective part of the process.

Why do optometrists charge so much for glasses? ›

Have you ever wondered why glasses cost so much? When you buy glasses from a traditional brick-and-mortar retailer, you're not just paying for the frame and lenses; you're also paying big money to cover the retailer's hefty outsourcing costs, which usually include manufacturing, licensing fees, warehousing, and more.

Do big glasses look better? ›

Large frames have a way of making eyes look larger and more expressive. This look has been used by celebrities and others who want to either hide their identities or increase their cool factor. David Bowie, Marilyn Monroe, and Jennifer Anniston have all made oversized glasses look great.

How often should you change your glasses frames? ›

Your current eyewear should last you an average of one to three years (sometimes more with the right treatment). If you're unsure about how often you should get new glasses' frames, consider switching them out after the three-year mark--or when you notice any problems with your glasses or vision.

Is it cheaper to get new lenses in old frames? ›

Replacing the lenses instead of getting new frames and lenses is usually cheaper.

Is it OK to wear cheap glasses? ›

If you don't already need to wear regular eyeglasses, they may even be fine for longer. But cheap readers only magnify the print to help you read it. They are not specific to your individual eye's needs. They probably won't harm your eyesight, but you may experience headaches and eye strain if you use them too much.

What's considered a bad eye prescription? ›

Mild: -0.50 to -3. Moderate: -3.25 to -5.00. High: -5.25 to -10. Extreme: greater than-10.

What is a bad astigmatism number? ›

Between . 75 and 2 diopters is considered mild astigmatism. Between 2 and 4 diopters is moderate astigmatism, and 4 or more diopters is considered significant or “bad” astigmatism. Generally, eyes with 1.5 diopters of astigmatism or more require correction.

What's the worst eye prescription number? ›

-3.00 to -6.00 diopters is moderate. -6.00 to -9.00 diopters is severe. -9.00 diopters or more is extreme.

Why can't my optometrist get my prescription right? ›

Some eye care providers may tell you they cannot release your prescription to you because you have not completed the fitting process. This is normal for new wearers or when getting fitted with a new type or brand of lens, who should receive their new prescription once the fitting process or trial period is over.

What happens if you don't update your glasses prescription? ›

People with blurry vision often squint to bring objects into focus. This leads to headaches. Getting an updated prescription will fix this problem. Failing to update the prescription could lead to serious headaches and other problems, such as issues when driving.

How do you know when it's time for new glasses? ›

Vision Changes: Any changes to your sight like blurred vision or squinting to see clearly are key indicators it's time for an eye exam. Most likely, new glasses with an updated lens prescription will do the trick.

How much does it cost to put old lenses in new frames? ›

Average cost and duration for eyewear repairs
Common RepairsAverage CostAverage time frame
Cable Temple Conversion$59 to $8924 to 48 hours
Ptosis Eye Crutches$99 to $15924 to 48 hours
Lenses transfered to new frame$29 to $69 (does not include frame)24 to 48 hours
Welding metal eyewear frames$29 to $7924 to 48 hours
2 more rows

Will Walmart put new lenses in old frames? ›

It depends on which Walmart you go to. Some Walmart's will replace the lenses in your frames and since they want to sell their own frames they usually add $25.00 to the cost of the lenses in a customer's own frame. You will need to call your local Walmart to find out their individual policy for your location.

Is it okay to switch between glasses with slightly different prescriptions? ›

So you might choose to swap your distance glasses for reading glasses, or vice versa, depending on the task. Wearing 2 different glasses for different vision problems will not harm your eyes. As long as the prescriptions are accurate, you're unlikely to experience any symptoms, such as headaches or eyestrain.

How do I identify my glasses? ›

You'll find up to three numbers on glasses frames, and they stand for the lens width, bridge width, and temple length. These numbers are written on the inside of one arm and may be separated by spaces or dashes. Often, a small square shape separates the lens width from the bridge width.

Is there a serial number on glasses? ›

Prescription glasses or optical grade glasses always have their model name and model number printed on the inside of either the right or left temple (arm) of the frame; model names and model numbers are not always printed in the same place.

Do glasses frames have serial numbers? ›

Now, if you take a close look at your glasses, you will see distinct numbers stamped on the inside of your eyeglasses. These are always printed on the inner surface of the frame temples or the bridges so that the frame's design might not get ruined.

How do you read a Kate Spade tag? ›

Check the font and lettering on the label

Please note that since 2000, all handbag labels should have the words 'New York' below 'Kate Spade' in uppercase letters. The 'T' in 'Kate Spade' should always align with the 'N' in New York, and the 'K' in New York should always be paralleled with the 'A' in 'Spade.

Is there an app to test glasses shape? ›

To try on glasses virtually, use a glasses app like YouCam Makeup. All you have to do is download the app, choose your photo, and explore different glasses looks to find the one you like best.

Is there an app to test the prescription of glasses? ›

It is recommended that the Lens Scanner app is used by individuals 18 years old and above, with stable vision, and who are happy with their current prescription.

What does 53 17 mean on glasses? ›

The first two numbers represent the width of the lens (51 means a lens width of 51 mm.) The second two numbers are the distance be- tween the bridge, the area between the two lenses that arches over the nose (17 means a DBL of 17 mm.)

What are the 2 numbers on my glasses? ›

You can see some numbers printed or engraved on the inside of your glasses temples (arms) or behind the nose bridge area. Use 54-16-140 as an example. The first number, 54, represents the lens width; the second number, 16, refers to the bridge size, while the last number, 140, is the temple length.

What are the two numbers on glasses? ›

Dual PD measures the distance between the center of each pupil to the bridge of the nose. That means this measurement has two numbers—the first number is the measurement for the right eye (OD), and the second is for the left eye (OS). A dual PD measurement is usually written like this: 31/30.

What does the first number on your arm mean on glasses? ›

The numbers beneath the frames reflect the SIZE MEASUREMENTS in millimeters (mm). THE FIRST NUMBER (ex.54) = the width of the lenses. THE SECOND NUMBER (ex.15) = the distance between the lenses. THE THIRD NUMBER (ex.140) = the length of the temple arm including the portion going behind the ear.

How do you read a glasses code? ›

The sphere column is often abbreviated as SPH. This is the lens power needed to fix your vision. A minus sign (−) next to the number means nearsightedness (you see better up close and need distance correction). A plus sign (₊) indicates you are farsighted (you see better far away and need your near vision corrected).

What are the dots on glasses frames? ›

And now we arrived back where we started: getting to the bottom of what the dots, leaves, arrows, bars, and beyond on the front of your frames really do. To be (mechanically? linguistically?) correct, they're rivets — or a decorative design meant to be an anchor (or simply a cover) for rivets on the other side.

What are the dots on new glasses? ›

These are the marks left on the surface of the lenses during the processing. It is a standard industrial practice to engrave or etch these markings to align exactly where the point in the lens is that starts changing from your distance Rx to your reading Rx.

Does Kate Spade have serial number? ›

If you're still not sure whether or not a purse is authentic, there are a few other things you can check. The serial number on a Kate Spade should be a unique number and match the number on the retail tag. It should be located on a square patch of leather, also known as the credo patch.

How do I find the model number of my Kate Spade? ›

Style number (can be found on the white tag inside the product)

How do you authenticate a vintage Kate Spade? ›

The Label

On a real Kate Spade bag, a label with a country of origin will be sewn into the bag's interior. There will also be a label sewn onto the front of the bag. On bags made since the year 2000, the label will say “Kate Spade New York” — unless it's part of a special collection.

References

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